ABOUT THESE TERMS & CONDITIONS
Well–Crafted is a creative matchmaking service (“Community”) curated by Alexandra Lunn, connecting artisans and craftspeople (“Suppliers”) with organisations seeking hands-on workshops that encourage wellbeing and connection (“Clients”). These Terms and Conditions (“Terms”) govern participation in the Well–Crafted Community. They are structured to make it easy for you to understand your rights and responsibilities, depending on whether you are providing a workshop, or booking one. We refer to both our Suppliers and Clients collectively as “Members”, but where a clause applies only to one type of Member, it is clearly marked as such.
Table of Content
2. WORKSHOP DESIGN, DELIVERY & CANCELLATION_ 2
3. MEMBER RIGHTS & RESPONSIBILITIES (applies to all Members) 3
4. SUPPLIER RIGHTS & RESPONSIBILITIES (applies to Suppliers) 4
5. CLIENT RIGHTS & RESPONSIBILITIES (applies to Clients) 5
7. INTELLECTUAL PROPERTY & PUBLICITY 6
13. DEFINITIONS & INTERPRETATION_ 9
Terms & Conditions
A glossary of capitalised terms used throughout these Terms appears at clause 13 (Definitions & Interpretation)
1. STRUCTURE & FORMATION
1.1 The Well–Crafted Community operates through four phases:
(a) onboarding for Suppliers;
(b) Workshop booking requests initiated by Clients and reviewed by Well-Crafted;
(c) matchmaking between Clients and Suppliers by Well-Crafted, and confirmation of the same; and
(d) Workshop delivery by Supplier to Client.
This clause 1 (Structure and Formation) outlines the key steps involved in each phase, and confirms when legally binding contracts are formed between the parties.
1.2 Phase 1: Supplier Onboarding. A prospective Supplier may apply to join the Well–Crafted Community via the Well–Crafted website at https://www.well-crafted.com/become-a-Supplier. If approved, Supplier shall receive written confirmation from Well–Crafted (“Community Joiner Sheet”) setting out important workshop details and rates, and they will be listed on the Community website and / or in other promotional materials. Upon receipt of the agreed Community Joiner Sheet, these Terms will apply to the relationship between Supplier and Well–Crafted.
1.3 Phase 2: Booking Requests. Clients request a Workshop booking via the Well–Crafted website. Well–Crafted will review the request and liaise with the potential Supplier(s) to provide the Workshop. Well-Crafted shall use its best endeavours to accommodate Client’s preferences, subject to Well-Crafted’s professional judgement and Supplier availability.
1.4 Phase 3: Acceptance and Confirmation. If a Supplier agrees to deliver the requested Workshop to the relevant Client, Well–Crafted will issue a written confirmation to both Supplier and the Client, setting out key commercial terms such as the date, duration, fees, theme or craft focus, any specific materials or setup required, and logistics (“Booking Confirmation”). For the avoidance of doubt, as independent contractors Suppliers are not obliged to accept any proposed Workshop.
1.5 Phase 4: Workshop Delivery. Unless otherwise agreed, the Workshop shall be delivered by Supplier to the Client in accordance with and subject to these Terms and as particularly described in the Booking Confirmation and Well-Crafted shall not be responsible for the Workshop delivery, content, quality, or outcomes. Well–Crafted’s role is to facilitate introductions, support the organisation of Workshops, and / or help co-ordinate logistics.
1.6 Workshop Contract Formation and Precedence. After the Booking Confirmation is sent to the relevant Members, a legally binding Workshop Contract is formed between: (a) Well–Crafted and Supplier; and (b) Well–Crafted and Client. Each Workshop Contract is comprised of the relevant Booking Confirmation and these Terms. In the event of any inconsistency between these Terms and the Booking Confirmation, the provisions of the Booking Confirmation shall prevail but in respect of that Workshop only.
2. WORKSHOP DESIGN, DELIVERY & CANCELLATION
2.1 Workshop Minimums / Maximums. Workshop pricing shall be structured on a “per participant” basis by default to ensure the Workshop meets expectations for Client and Supplier is fairly compensated. The final Workshop Fee will reflect the number of participants confirmed, and will be stated in the Booking Confirmation accordingly. The following parameters shall apply, unless varied by Well–Crafted in its sole discretion (acting reasonably):
(a) minimum per head fee: £50.00
(b) minimum participants: ten (10)
(c) maximum participants: thirty (30)
2.2 Materials and Set-Up. Unless otherwise agreed in writing, Suppliers are responsible for bringing any and all tools, materials, equipment and setup required to facilitate their Workshop. If any part of the setup is reliant on Client-provided elements (e.g. access to water, power, or surfaces), Supplier must confirm such arrangements with Well–Crafted to ensure smooth delivery.
2.3 Venue and Access.
(a) Where a Workshop is held at a venue provided by Client or Supplier, the providing Member must ensure the space is suitable, accessible, and safe. This includes allowing adequate time for setup and providing any agreed facilities or materials (e.g. tables, lighting, access to power or water).
(b) Subject to Well–Crafted’s discretion and availability, Workshops may be held at ALEXANDRA LUNN STUDIOS’ offices at 180 The Strand. A minimum of two (2) weeks’ notice is required to book the space, and the starting fee for use of the venue and refreshments is £150. Final arrangements, such as date, time, and any additional charges, shall be confirmed in writing by Well–Crafted in advance.
2.4 Bespoke / Themed Workshops.
(a) Client may request and Well-Crafted may facilitate a bespoke or significantly tailored Workshop (for example, to align with an internal theme, campaign, or seasonal event), however such Workshops are subject to availability and Well–Crafted’s discretion.
(b) In recognition of the time and creative input required to shape the bespoke Workshop concept, liaise with the Supplier, and present options for Client review and sign-off, bespoke development may be subject to additional project management and concept development fees, charged in accordance with Well-Crafted’s then-current rate card (£125/hr as of April 2025).
(c) Well–Crafted shall act as creative lead for all bespoke Workshops and will liaise directly with the Client to scope the format, tone, and structure. A timesheet will be maintained to record time spent on development and planning, and will be shared with Client at the outset, mid-point, and conclusion of the process, to support transparency and manage scope. Final delivery of any bespoke Workshop is subject to Client sign-off.
2.5 Cancellation by Member. Members must inform Well–Crafted as soon as reasonably practicable if they foresee any issues which may require Workshop cancellation or rescheduling. Subject to these Terms, the detailed cancellation policy for a Workshop, including refund eligibility, rescheduling options, and any applicable fees, shall be set out in the relevant Booking Confirmation.
2.6 Cancellation Charge. Unless otherwise agreed in the Booking Confirmation, where a cancellation is initiated within five (5) Business Days of the scheduled Workshop, Well-Crafted reserves the right to charge the cancelling Member a Cancellation Charge equivalent to fifty per cent (50%) of the Workshop Fee. The parties acknowledge and agree that any Cancellation Charge levied by Well-Crafted is not a penalty, but a genuine and reasonable reflection of the administrative time, resources, and reputational impact suffered by Well–Crafted due to the Member’s cancellation, provided that Well-Crafted:
(a) may at its sole discretion waive or reduce this fee in cases of illness, bereavement, or other exceptional circumstances; and
(b) allocate a portion of the Cancellation Charge with the impacted Supplier where the Workshop is cancelled by a Client.
2.7 Cancellation by Well-Crafted. Well–Crafted is committed to reliability and the smooth delivery of every Workshop and shall only reschedule or cancel a confirmed Workshop in truly exceptional circumstances, for example, where an event cannot go ahead due to serious health or safety concerns, venue inaccessibility, a confirmed Supplier becoming suddenly unavailable without sufficient notice, or other unforeseen and unavoidable issues outside of our reasonable control. In such cases Well-Crafted shall use all reasonable endeavours to resolve the situation to the respective Members’ satisfaction.
2.8 Workshop Delivery and Completion. A Workshop is considered successfully completed once Supplier has delivered the session in accordance with the agreed Booking Confirmation.
3. MEMBER RIGHTS & RESPONSIBILITIES (applies to all Members)
3.1 Respect and Conduct. Members are expected to behave respectfully and professionally towards one another during all interactions relating to the Community. Inappropriate conduct (including harassment, discrimination, or behaviour that disrupts or undermines the purpose of the Workshop) may constitute a material breach of these Terms under clause 11.4(a) and result in removal from the Community.
3.2 Accuracy of Information. Members must ensure that any information submitted to Well–Crafted (including applications to join the Community, Booking Requests, or other communications) is accurate, complete, and not misleading.
3.3 Communications. Members acknowledge and agree that Well–Crafted acts as a trusted facilitator and organiser, helping to manage expectations, streamline logistics, and protect all Members' time and boundaries. To preserve the integrity of the Community, all communications relating to Workshops (including enquiries, logistics, follow-ups and complaints) must be directed through Well–Crafted and Members may not initiate or continue direct contact with the other party outside of the Workshop itself, unless expressly approved by Well–Crafted in advance. This restriction applies from the date of a Booking Confirmation and shall continue for a period of twelve (12) months after the Workshop is deemed completed under clause 2.4 (Workshop Completion).
3.4 Participants. Each Member is and shall remain responsible for the conduct of any individuals attending or assisting on their behalf, including participants, collaborators, assistants, or other representatives. The Member shall be liable for any loss, damage, disruption, or breach of these Terms caused by its representatives, and any such breach shall be treated as if it were Member’s own. Well–Crafted accepts no liability for third-party representatives engaged by Members.
3.5 General Compliance. The rights and responsibilities set out in this clause 2 (Member Rights & Responsibilities), clause 3 (Supplier Rights & Responsibilities), and clause 5 (Client Rights & Responsibilities) are not exhaustive and are in addition to each party’s respective rights, obligations, and remedies available under these Terms or applicable law, to include:
(a) health and safety laws to include the Health and Safety at Work etc Act 1974;
(b) laws pertaining to any intellectual property in relation to or created during the Workshop, including for example the Copyright Designs and Patents Act 1988 and the Trade Marks Act 1994;
(c) laws, regulations and sanctions relating to bribery, corruption and tax evasion, including the UK’s Bribery Act 2010 and any similar laws in Client’s jurisdiction (if different); and
(d) laws against modern slavery and human trafficking including the UK’s Modern Slavery Act 2015.
4. SUPPLIER RIGHTS & RESPONSIBILITIES (applies to Suppliers)
4.1 Performance. Suppliers must prepare for and deliver each confirmed Workshop in accordance with the Booking Confirmation, including the agreed date, time, location, materials, and theme or focus. Suppliers must arrive on time, be adequately prepared, and deliver the Workshop with professionalism, enthusiasm, and appropriate care in accordance with good industry practice.
4.2 Supplier’s Fee.
(a) Supplier and Well-Crafted shall agree in advance the relevant fee Supplier is to be paid for providing Workshops (“Supplier’s Fee”). This Supplier’s Fee shall be indicated in the Community Joiner Sheet or otherwise agreed in writing from time to time.
(b) The Supplier’s Fee is inclusive of all costs associated with delivering the Workshop, including travel, materials, equipment, and setup, and Supplier may not submit receipts or seek reimbursement for travel or materials separately from Well-Crafted or Clients.
(c) Notwithstanding clause 4.2(b), Supplier acknowledges that Well-Crafted may be required to provide Clients with a general breakdown or estimate of costs or expenses (to include those for materials and travel) in connection with Workshops, and Supplier agrees to provide such information to Well-Crafted upon written request.
4.3 Supplier Insurance. Supplier must carry appropriate public liability insurance covering any damage or personal injury that may arise in connection with a Workshop. Suppliers must provide evidence of such coverage upon request by Well–Crafted.
4.4 RAMS and Safety. Supplier must comply with any reasonable health and safety guidance provided by Well–Crafted, including completion of any required Risk Assessment and Method Statement (RAMS) forms prior to a Workshop. Suppliers are responsible for ensuring their activities do not present unreasonable risk to participants or property.
4.5 Promotional Events. Well-Crafted may invite Supplier to participate in (but Supplier is not required to attend) public-facing events such as trade shows, fairs, or showcases to promote the Well–Crafted Community. Where a Supplier agrees to participate, Well–Crafted shall offer a fixed day rate or agreed honorarium. At such events, Suppliers may discuss their work and creative background provided Well–Crafted is presented as their presenting partner and the Well–Crafted name, brand, or materials are prominently displayed.
4.6 No Exclusivity. Unless otherwise expressly agreed in a Supplier’s Onboarding Document, participation in the Well–Crafted Community does not create an exclusive relationship between Well–Crafted and any Supplier. Suppliers remain free to deliver workshops or creative sessions for other clients or platforms, provided that such activity does not conflict with any existing Workshop Contract or undermine the brand, reputation, or commercial interests of Well–Crafted or Alexandra Lunn.
4.7 No Employment. Neither these Terms nor any Workshop Contract constitutes a contract of employment. The parties acknowledge and agree that Supplier (to include its directors, officers, representatives, team, assistants and workers) is not an employee, worker, agent or partner of Well-Crafted, and Suppliers shall not (and shall procure that members of its team or staff shall not) hold themselves out as such. Supplier hereby indemnifies Well-Crafted for and in respect of: (a) any income tax, National Insurance and social security contributions arising from or made in connection with the performance of any Workshop Contract, where the recovery is not prohibited by law; and (b) any liability arising from any employment-related claim or any claim based on worker status brought by Supplier or a member of Supplier’s team against Well-Crafted arising out of or in connection with the provision of a Workshop.
5. CLIENT RIGHTS & RESPONSIBILITIES (applies to Clients)
5.1 Non-Solicitation. Save for general recruitment campaigns, Clients shall not, directly or indirectly, solicit, engage, or contract with any Supplier for the delivery of workshops or similar services outside the Well–Crafted Community, unless otherwise agreed in advance by Well–Crafted. This restriction applies from the date of a Booking Confirmation and shall continue for a period of twelve (12) months after the Workshop is deemed completed under clause 2.4 (Workshop Completion).
5.2 Participation and Engagement. Clients are expected to engage in the Workshop in good faith and to ensure that participants attend with an open and respectful attitude. Where Suppliers provide instructions or guidance (e.g. for safety, process, or creative flow), Clients shall use reasonable efforts to ensure participants cooperate and follow such directions.
5.3 Feedback and Communication. Client is encouraged to provide feedback following the Workshop and should notify Well–Crafted promptly if any concerns or issues arise before, during, or after the event. Constructive input supports Community development and helps ensure future bookings run smoothly.
6. PAYMENT
6.1 Workshop Fees. The Workshop Fee payable by Client will be specified in the relevant Booking Confirmation. This amount includes:
(a) The pre-agreed Supplier’s Fee; and
(b) Well–Crafted’s facilitation and co-ordination charge (“Community Charge”).
6.2 Payment by Clients. Clients shall pay the Workshop Fee to Well-Crafted in accordance with the relevant Booking Confirmation. Unless otherwise agreed in the Booking Confirmation, 50% of the Workshop Fee is payable upon confirmation of booking, with the remaining 50% due within seven (7) days after the Workshop is completed. Time for payment shall be of the essence.
6.3 Well-Crafted’s Payment to Suppliers. Well–Crafted shall act as payment agent for Supplier, and subject to any adjustments as set out in these Terms timely pay the Supplier’s Fee out of the Workshop Fee.
6.4 Transparency. Upon written request, Well–Crafted will provide Clients with a general breakdown or estimate of anticipated materials and travel-related costs associated with a Workshop for internal budgeting or record-keeping purposes, provided always that any such breakdown is for informational purposes only and does not alter the all-inclusive nature of the Supplier’s Fee agreed with Supplier.
6.5 Late Payment. Interest shall accrue daily on any amounts overdue under these Terms at a rate of 4% per annum above the Bank of England’s base rate from time to time. This interest shall accrue from the due date until the date of actual payment, whether before or after judgment.
7. INTELLECTUAL PROPERTY & PUBLICITY
7.1 IP Definitions. For the purposes of this clause 7 (Intellectual Property & Publicity):
(a) “Marketing Materials” means, in respect of a party, that party’s: (i) trading names and brand logos; and (ii) sample materials, photos, descriptions or other content expressly shared by one party with the other for the purpose of public-facing marketing or promotion;
(b) “Well–Crafted IP” means all intellectual property owned or created by Well–Crafted (or their licensors), including name, logo, visual identity, website, Community infrastructure, documentation, contractual suite, brand assets, and Well-Crafted’s Marketing Materials; and
(c) “Member IP” means all intellectual property owned or created by a Member (or their licensors), including name, logo, visual identity, creative content (e.g. worksheets, presentations), brand assets, and Member’s Marketing Materials.
7.2 Ownership. Members and Well-Crafted each retain all rights, title, and interest in their respective IP, and no rights are granted except as expressly stated. For the avoidance of doubt, Members must not copy, modify, reverse-engineer, reproduce, exploit or otherwise use Well–Crafted’s IP nor another Member’s IP without permission, except where such use is permitted by these Terms or Booking Confirmation.
7.3 Mutual Marketing Licence. From Member’s receipt of a Workshop Contract or Community Joiner Sheet (whichever occurs first):
(a) that Member grants Well–Crafted a non-exclusive, royalty-free, worldwide licence to use their Marketing Materials for the purpose of promoting the Well–Crafted Community and showcasing past Workshops, including in social media, case studies, marketing campaigns, and press; and
(b) Well–Crafted grants each Member a non-exclusive, royalty-free, worldwide licence to use its Marketing Materials for the purpose of referencing their participation in the Community, including in internal communications, case studies, or portfolios,
provided always that any use of another party’s Marketing Materials must be accurate, responsible, and consistent with any brand guidelines or restrictions communicated by the owner from time to time.
7.4 Photography and Publicity. Photography and content-sharing during Workshops is permitted provided always that any social posts or marketing content must tag @_well_crafted_ or otherwise reference the Well-Crafted Community. Suppliers and Clients should communicate clearly with each other regarding any additional photography preferences or restrictions, to include tagging and images of individual participants.
8. CONFIDENTIALITY
8.1 Each Member and Well-Crafted undertakes that they shall not at any time disclose to any person any confidential information concerning the business, affairs, clients or suppliers of Well-Crafted or its other Members, except as permitted by these Terms. The parties shall not use (or permit to be used) any confidential information belonging to another party for any purpose other than to perform its obligations under a relevant Workshop Contract. This obligation shall remain in force for a period of five (5) years from the formation of the relevant Workshop Contract. Notwithstanding the foregoing, a party may disclose another party's confidential information:
(a) to any of its officers, advisers, subcontractors and contractors on a “needs to know” basis provided that any person to whom the confidential information is disclosed by a party complies with the obligations set out in this clause;
(b) as may be required by law, a court of competent jurisdiction or any regulatory authority; and
(a) if withholding the information would seriously harm an individual’s wellbeing or legal rights, in which case that individual may disclose information to a confidant (such as a family member or friend), solicitor, and / or the police.
9. DATA PROTECTION
9.1 Well-Crafted and Members shall comply with their respective obligations as set out under applicable Data Protection Law. Without prejudice to the foregoing, Well-Crafted shall process personal data in accordance with its privacy policy, which are incorporated into these Terms by reference.
9.2 For the purposes of Data Protection Law, the parties acknowledge and agree that Well-Crafted and Members are independent data controllers of any personal data collected and processed under these Terms and any applicable Workshop Contract.
10. LIMITATION OF LIABILITY
10.1 Insurance. Well-Crafted has obtained insurance cover in respect of its own legal liability in providing the Community and matchmaking services. The limits and exclusions in this clause reflect the insurance cover Well-Crafted has been able to arrange. In addition to Suppliers’ obligations to obtain relevant insurance under clause 4.2 (Supplier Insurance), all Members are responsible for making their own insurance arrangements for any loss that may occur in relation to a Workshop.
10.2 Disclaimer. Well–Crafted shall use all reasonable efforts to carefully match Suppliers and Clients to create experiences rooted in care, craftsmanship, and connection. However, while we take every reasonable step to ensure Workshops run smoothly and are a good fit for all involved, the Members acknowledge that to the fullest extent permitted by law:
(a) Well–Crafted cannot and does not offer any warranty or guarantee (express or implied) as to the commercial, creative, or personal outcomes of a Workshop.
(b) all Workshops are offered on an “as-is” and “as-available” basis;
(c) any terms implied by the Supply of Goods and Services Act 1982 (sections 3–5) are excluded;
(d) Well–Crafted is not responsible for the conduct, actions, or omissions of any Member or their representatives; and
(e) each Member participates in the Community at their own risk.
10.3 Scope. References to liability in this clause 10 include every kind of liability arising under or in connection with these Terms and any Workshop Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise. To the fullest extent permitted by law, Well–Crafted shall not be liable for:
(a) any loss of profit, business, goodwill, data, or reputation;
(b) any indirect, incidental, or consequential losses; or
(c) any loss arising from events outside Well-Crafted’s reasonable control,
notwithstanding that nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
10.4 Limitation of Liability. Subject to clause 10.3 (Scope), Well–Crafted’s total liability to any Member in connection with a Workshop Contract:
(a) for loss arising from Well-Crafted’s breach of clause 9 (Data Protection) shall not exceed £2,000,000 (two million pounds Sterling); and
(b) for all other loss or damage, an amount not to exceed 200% of the total Workshop Fee.
10.5 Deliberate Default and Mitigation. No party may benefit from the limitations and exclusions set out in this clause in respect of any liability arising from its deliberate default. Nothing in these Terms shall relieve a party from its obligation to mitigate losses arising out of or in connection with the Workshop Contract.
11. TERMINATION
11.1 Workshop Contract Termination. If a Workshop is cancelled under clauses 2.4 (Cancellation by Member), 2.6 (Cancellation Charge) or 2.7 (Cancellation by Well-Crafted) and not otherwise modified or rescheduled, the relevant Workshop Contract shall be deemed terminated notwithstanding that these Terms shall otherwise remain in full force and effect.
11.2 Supplier Withdrawal from the Community. Suppliers may withdraw from the Well–Crafted Community at any time by providing not less than 30 (thirty) days’ written notice to Well–Crafted. Suppliers remain responsible for honouring any Workshop Contracts already in effect as of the notice date. On Supplier’s notice of withdrawal, Well-Crafted shall cease to list or promote Supplier as part of the Community and Supplier shall cease all use of Well–Crafted Marketing Materials. After the notice period, any outstanding amounts due to or from Supplier shall be promptly settled in accordance with clause 6 (Payment).
11.3 Client Withdrawal from the Community. Clients are not required to give notice to leave the Community but remain bound by these Terms in respect of any prior Workshop Contracts, and any outstanding payments remain payable in full.
11.4 Termination for Breach. Well–Crafted may terminate a Member’s participation in the Community with immediate effect by written notice if that Member:
(a) commits a material breach of these Terms (including without limitation clauses 3.3 (Communications) and 2.4 (Photography and Content Sharing) and fails to remedy the breach (if capable of remedy) within 7 (seven) days of notice;
(b) engages in behaviour that, in Well–Crafted’s reasonable opinion, harms the Community’s integrity, safety, or reputation; or
(c) fails to pay amounts owed under clause 6 (Payment), following reasonable reminders.
11.5 Effect of Termination. Termination of a Workshop Contract or withdrawal from the Community shall not affect: any rights or remedies accrued by either party as of the termination date; any outstanding payment obligations; the continued application of any clause which is expressly stated to survive termination, or which by its nature is intended to do so.
11.6 Survival. Without limitation, the following clauses shall survive termination or expiry of these Terms: clause 6 (Payment), clause 7 (Intellectual Property & Marketing), clause 7.4 (Confidentiality), clause 9 (Data Protection), clause 10 (Liability), this clause 11 (Termination), clause 12 (General Provisions), and clause 13 (Definitions and Interpretation).
12. GENERAL PROVISIONS
12.1 Updates. Well-Crafted may update and change these Terms from time to time to reflect changes to the Community and Members’ needs. Any such change shall be notified to existing Members and posted on the Well-Crafted website.
12.2 No Agency. Well–Crafted does not act as an agent for any Member, except to the extent expressly stated in clause 6 (Payment). No Member has authority to bind or represent Well–Crafted in any capacity.
12.3 Entire agreement. These Terms and any Workshop Contract shall constitute the entire agreement between the parties and supersedes and extinguishes all other agreements, promises, and understandings between them, whether written or oral, relating to its subject matter. In entering into a Workshop Contract, neither party may rely on any statement, representation, assurance or warranty that is not set out in these Terms or relevant Workshop Contract.
12.4 Severance. If any provision or part-provision of these Terms or any Workshop Contract is or becomes invalid or unenforceable, it shall be deemed deleted, but this shall not affect the validity and enforceability of the rest of these Terms and any Workshop Contract.
12.5 Variations and waivers. Variations to the Terms shall be effective only if in writing and signed by the parties. The rights and remedies provided under these Terms are in addition to, and not exclusive of, any rights or remedies provided by law. Without prejudice to the foregoing a waiver of any right or remedy under these Terms or by law is only effective if in writing.
12.6 Disputes. In the event of any dispute arising out of or in connection with these Terms and any Workshop Contract, the parties shall first attempt to resolve the matter amicably between themselves.
12.7 Third party rights. A person who is not a party to these Terms or a relevant Workshop Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term therein unless expressly stated otherwise.
12.8 Governing law and Jurisdiction. Irrespective of a Member’s jurisdiction or the location of the Workshop, these Terms and any dispute or claim arising out of or in connection with it or its subject matter or formation (including the Workshop Contract and non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales, and each party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any such dispute or claim.
13. DEFINITIONS AND INTERPRETATION
13.1 Definitions. The following definitions apply in these Terms:
Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open.
Booking Confirmation: the written confirmation issued by Well–Crafted to both Supplier and the Client once a Booking Request has been accepted, setting out the key commercial terms (including date, time, deliverables, fees, and logistics) of the Workshop Contract
Booking Request: the request submitted by a Client to Well–Crafted, setting out their desired parameters for a Workshop (including preferred dates, location, budget, themes or disciplines).
Cancellation Charge: the cancellation fee applicable to a Supplier and/or Client in certain circumstances, as described in the relevant Booking Confirmation.
Community: the curated network of approved Suppliers and participating Clients engaged in creative workshops organised or facilitated by Well–Crafted.
Community Charge: has the meaning given in clause 6.1(b).
Community Joiner Sheet: the initial record of a Supplier’s relationship with Well–Crafted, confirming their acceptance into the Well–Crafted Community and setting out any agreed terms applicable to their participation, which may include payment arrangements, specialisations, and geographic availability.
Data Protection Law: all applicable data protection and privacy legislation in force and amended from time to time including the EU’s General Data Protection Regulation (2016/679) (GDPR), the UK GDPR, the UK Data Protection Act 2018, the UK Privacy and Electronic Communications Regulations 2003 (SI 2003/2426), and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data in connection with these Terms and any Workshop Contract;
Client: a company, organisation or other entity that books a Workshop via Well–Crafted, and any individual(s) attending or participating in the Workshop on its behalf.
Supplier: an individual or business approved by Well–Crafted to deliver Workshops as part of the Community, including any representatives, assistants or collaborators they may involve in delivering a Workshop.
Supplier’s Fee: has the meaning given in clause 4.2 (Supplier’s Fee).
Intellectual Property Rights or IP: any patents, utility models, rights to inventions, copyright and neighbouring and related rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use and protect confidential information (including know-how and trade secrets), image rights, publicity rights, personality rights, rights in persona, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or protection which subsist or will subsist now or in the future in any part of the galaxy.
Member: a Supplier or Client or any of its representatives, as the context requires.
Terms: these terms and conditions, as may be updated by Well–Crafted from time to time.
Well-Crafted: Well Crafted Holdings Limited, a company incorporated in England & Wales (co. reg. no. 16292373) with offices at Soho Works Lofts, Floor One, 180 The Strand, Temple, London WC2R 1EA.
Workshop: a live, in-person or virtual creative session delivered by a Supplier to a Client (and its representatives), typically involving hands-on activities and facilitated as part of a booking arranged through Well–Crafted.
Workshop Fee: the charges payable by Client for the supply of the Workshop services in accordance with clause 6 (Payment), being the Supplier’s Fee together with the Community Charge.
Workshop Contract: the legally binding agreement comprising: (a) Supplier’s Community Joiner Sheet; (b) the Booking Confirmation; and (c) these Terms, and formed between Well–Crafted and the relevant Member(s) upon issuance of a Booking Confirmation.
13.2 Interpretation.
(a) Any words following the terms “such as”, “including”, “include”, “in particular”, “for example” or similar expression are illustrative only and shall not limit the sense of the words preceding them.
(b) Any obligation in the Contract on the part of a party to do or not to do something shall be deemed to include an obligation to procure that such thing is done or not done, as applicable.
(c) “Writing” shall include email but excludes SMS, WhatsApp, LinkedIn and other messages and DMs of a similar nature, and “signed” shall be deemed to include email signatures or other forms of digital signatures (if any).